Reference

casiobet Privacy Policy for Your Account

casiobet Privacy Policy explains how we handle the account details connected with DANA, OVO, GoPay and QRIS, from phone verification through wallet status checks.

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CONTACT ROUTES

Privacy Help Beside Account Support

A clear contact route helps when you want to ask about personal data, correct a phone detail or question a wallet record.

Data access request Ask us to identify the personal details linked with your account.
Correction request Tell us which account detail needs changing and why.
Wallet privacy query Use the support route beside the cashier path when a DANA, OVO, GoPay or…
DATA PRACTICES

Six Ways We Handle Your Details

We keep this policy practical by tying each data use to an account action you can recognise.

Account details

We collect details needed to create and protect your account, such as your phone number, login data and verification responses. We do not ask you to place private details in a public game or chat field.

Payment references

DANA, OVO, GoPay, QRIS, bank transfer and virtual account actions can create receipt or status references. We use those references to reconcile an account event, not to publish your wallet activity.

Cookies

Our browser storage can keep a login session, selected language or page setting. You can manage cookies through your mobile browser controls, although removing them may require another account login.

Account security

Phone verification helps us check that an access request belongs to you. We may review device and session signals when a login pattern changes, then ask for an additional account check.

Retention periods

We retain account, support and payment references only while they serve account operation, dispute handling or legal needs. When the period ends, we remove or anonymise the relevant record.

Policy changes

If this Privacy Policy changes, we place the revised wording on this page and show the effective date. You can contact us through the account support route to ask what changed.

Privacy Policy Answers for Indonesian Accounts

These Privacy Policy answers address the account questions you may have before opening access or connecting a local wallet. We explain what we collect, why a phone check appears, how cookies work on mobile and how to request a copy, correction or removal. If your situation depends on local law, the applicable rule determines what we can provide and when.

The casiobet Privacy Policy covers account details, phone verification, browser cookies, support requests and payment references from DANA, OVO, GoPay, QRIS, bank transfer and virtual account actions.

We use phone verification to connect an access request with the correct account and reduce unauthorised entry. It can also help us confirm ownership before discussing private data or changing account details.

Yes. The Privacy Policy covers QRIS, DANA, OVO and GoPay receipt or status references, along with bank transfer and virtual account records, when those details relate to your account activity.

Use the account support route and state that you want an account data request. Include your registered phone number and the relevant account step so we can confirm ownership before responding.

Yes. Tell us which detail is incorrect and provide the account context. We may request phone verification before applying a correction, especially for login, contact or wallet-linked records.

Cookies can keep your session and selected settings active in a mobile browser. You can remove or block them in browser controls, but doing so may clear your session and require another login.

We remove or anonymise records when they no longer serve account operation, dispute handling or legal needs. The exact timing depends on the record and on what local law requires.

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